Monthly Archives: December 2011

How do I enable cookies on Internet Explorer 7 and 8?

How do I enable cookies on Internet Explorer 7 and 8?

To use Online Banking, change your browser settings to accept cookies. Following are the detailed instructions about changing your settings on your browser:

  • Internet Explorer 7 and 8 settings
      1. click on “Tools” on the menu bar
      2. select “Internet Options”
      3. click on “Privacy” (third tab at the top)
      4. adjust the slider on the bar to the desired level. If you click on “Advanced”, you can customize the chosen level.
      5. click “OK”
  • Firefox settings
      1. Click “Tools” and select Options on the Firefox menu bar.
      2. Click the “Privacy” Icon on the option menu bar, to open the Privacy Properties.
      3. Click on the PLUS sign in front of the Cookies option to extend the menu.
      4. Add a check mark to the box in front of Allow sites to set cookies option.
      5. Remove the checkmark from the for the originating web site only option.
      6. Click the down arrow to expand the drop down menu after the Keep Cookies field and select “until they expire”.
        Note: If this option is already checked, close the window to accept the Cookies settings.
      7. Click “Ok” to return to the browser main page.
      8. Exit and re-launch the browser.
Categories: IE 8Bookmark

Why do I receive a security alert telling me that the site certificate has expired or is not yet valid?

Why do I receive a security alert telling me that the site certificate has expired or is not yet valid?

Solution:
For Windows:

  1. Double click the time display in the bottom right corner of the system tray, or right click on the time and select ‘Adjust Date/Time’.
  2. Ensure the date and time is current. If necessary adjust the date and time accordingly and then close the window.

For Apple:

  1. Open System Preferences.
  2. Select Date and Time
  3. Adjust the date and time accordingly and then close the window.
Categories: IE 8Bookmark

Error Installing Exchange 2007 SP3 on SBS 2008

Error Installing Exchange 2007 SP3 on SBS 2008

Mark Berry July 14, 2010

Today I wanted to install Exchange Service Pack 3 on my SBS 2008 box. MSKB 982423 says the only thing to worry about is Forefront, which I’m not using. I ran setup.exe as an Administrator. The Readiness checks passed fine. However within a few seconds of starting the upgrade, I got this error:

Unable to remove product with code 6574fdc2-40fc-405a-9554-22d1ce15686b. Error opening installation log file. Verify that the specified log file location exists and that you can write to it. Error code is 1622.

The only option was to click Finish and start looking for answers.

Exchange Is Down, Can’t Re-Run Setup

At this point, the service pack setup has stopped and disabled all Exchange services, so your Exchange server is offline. If you re-run setup, the Readiness checks fail with a message that the metabase cannot be accessed. The linked advice is to uninstall and re-install Internet Information Services. (Yeah, right.) So yes, the web server is also offline.

Through some trial and error, and with the help of this Technet article, I found that all I needed to do was re-enable and start these two IIS services:

World Wide Web Publishing Service
IIS Admin Service

IIS 6 Compatibility components not installed
[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see “Microsoft Exchange Analyzers” at http://go.microsoft.com/fwlink/?linkid=34707.]Topic Last Modified: 2011-10-25

Microsoft® Exchange Server 2007 Setup cannot continue its attempt to install the Client Access Server server role, the Mailbox server role, or the Exchange 2007 Administrative Tools on the following Windows operating systems:

  • Windows Server 2008 R2
  • Windows Server 2008
  • Windows 7 (Administrative Tools only)
  • Windows Vista (Administrative Tools only)

This problem occurs because the Internet Information Server (IIS) 6 Metabase Compatibility component and the IIS 6 Management Console component are not installed.

Exchange 2007 setup requires that the computer on which you are installing the Exchange 2007 Client Access server role, the Mailbox server role, or the Exchange 2007 Administrative Tools has the IIS 6 Metabase Compatibility component and the IIS 6 Management Console component installed.

To resolve this problem, install the IIS 6 Metabase Compatibility component on the destination computer, and then rerun Microsoft Exchange Setup.

Install the IIS 6.0 Management Compatibility Components in Windows Server 2008 R2 or in Windows Server by using the Server Manager tool

  1. Click Start, click Administrative Tools, and then click Server Manager.
  2. In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.
  3. In the Select Role Services pane, scroll down to IIS 6 Management Compatibility.
  4. Click to select the IIS 6 Metabase Compatibility, IIS 6 WMI Compatibility, and IIS 6 Management Console check boxes.
  5. In the Select Role Services pane, click Next.
  6. In the Confirm Installations Selections pane, click Install.
  7. Click Close to exit the Add Role Services wizard.

Install the IIS 6.0 Management Compatibility Components in Windows 7 or in Windows Vista from Control Panel

  1. Click Start, click Control Panel, click Programs and Features, and then click Turn Windows features on or off.
  2. Open Internet Information Services.
  3. Open Web Management Tools.
  4. Open IIS 6.0 Management Compatibility.
  5. Click to select the IIS 6 Metabase and IIS 6 configuration compatibility, IIS 6 WMI Compatibility, and IIS 6 Management Console check boxes.
  6. Click OK.

 

 

With that, when I re-ran the SP3 setup, the Readiness checks passed—and I was back to the upgrade failure:

Exchange 2007 SP3 error

Manually Uninstall Microsoft Full Text Indexing Engine for Exchange

A little digging in C:ExchangeSetupLogsExchangeSetup.log and I saw that this error occurred when working on MSFTE.MSI. That corresponds to some Internet research that identifies the component as the Microsoft Full Text Indexing Engine for Exchange. I boldly followed the advice in this thread to manually uninstall that component:

MsiExec.exe /X {6574fdc2-40fc-405a-9554-22d1ce15686b}

Then I re-started the two IIS services and re-ran the Exchange SP3 installation.

Worked This Time

This time, the Preparing Setup step finished quickly. I got a bit nervous when the Remove Exchange Files step seemed stuck, but it finally finished after 21 minutes. The entire process took just under 37 minutes. No reboot was requested, and Exchange and the web server are back online.

Exchange 2007 SP3 complete

Google “{6574fdc2-40fc-405a-9554-22d1ce15686b}” and you’ll see that people have been getting this error since Exchange 2007 SP1. If I can uninstall the product from the command line, why can’t the service pack setup uninstall it?

Categories: SBS 2008Bookmark

How to install Exchange Server 2007 SP3 on a computer that is running Windows SBS 2008

This article discusses the steps that are required to install Microsoft Exchange Server 2007 Service Pack 3 (SP3) on a computer that is running Windows Small Business Server (Windows SBS) 2008.

To download and install Microsoft Exchange Server 2007 SP3, visit the following Microsoft website:

Note Microsoft Exchange Server 2007 Service Pack 2 (SP2) on a computer that is running Windows SBS 2008, you first had to install an installation tool. For more information about the Microsoft Exchange Server 2007 SP 2 Installation Tool for Windows SBS 2008, click the following article number to view the article in the Microsoft KNowledge Base:

974271  Description of the Microsoft Exchange Server 2007 Service Pack 2 Installation Tool for Windows Small Business Server 2008

This tool is not required to install Microsoft Exchange Server 2007 SP3 on a computer that is running Windows SBS 2008.

MORE INFORMATION

If Microsoft Forefront Security for Exchange Server is installed on the computer, you must first disable the Forefront Client Security (FCS) scan engine. To do this, follow these steps:

  1. Stop the following services:
    • FSCController
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport
  2. Open an elevated command prompt.

    To open an elevated command prompt, click Start

    the Start button

    , type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator.

    User Account Control permission

    If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

  3. Change the current directory to the following directory:
    C:Program Files (x86)Microsoft Forefront SecurityExchange Server
  4. At the command prompt, type the following command, and then press ENTER:
    fscutility /disable

    After you run this command, you receive the following message:

    Removing dependencies…
    dependency on FSCController removed from Microsoft Information Store
    dependency on FSEIMC removed from Microsoft Exchange Transport Service
    Microsoft Exchange Transport Service Agent registration removed

    Status: Microsoft Forefront Server Security NOT Integrated.

After the Forefront Client Security (FCS) scan engine is disabled, you should be able to install the service pack.

After the service pack setup is complete, you must enable Forefront Client Security (FCS) scan engine if you disabled it. To do this, follow these steps:

  1. Stop the following services:
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport
  2. Open an elevated command prompt.

    To open an elevated command prompt, click Start

    the Start button

    , type cmd in the Start Search box, right-click cmd.exe in the Programs list, and then click Run as administrator.

    User Account Control permission

    If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.

  3. Change the current directory to the following directory:
    C:Program Files (x86)Microsoft Forefront SecurityExchange Server
  4. At the command prompt, type the following command, and then press ENTER:
    fscutility /enable
  5. Restart the following services:
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport

Known issues that may occur after you install Exchange Server 2007 SP3

After you install Exchange Server 2007 SP3, you may be unable to access the following Web sites:

  • https://sites/owa
  • https://sites/remote

Note This issue occurs only if the Internet Address Management wizard has not already been run on the computer.

To resolve this issue, edit the bindings for the SBS Web Applicationssite to select the correct certificate. To do this, follow these steps:

  1. Open Internet Information Services (IIS) Manager.
  2. Expand server_name.

    Note The server_name placeholder represents the name of the server.

  3. Expand Web Sites.
  4. Right-click SBS Web Applications, and then click Edit Bindings.
  5. Click HTTPs port 443, and then click Edit.
  6. Under SSL certificate, select the Sites certificate.
Categories: SBS 2008Bookmark

You cannot install Exchange Server 2007 Service Pack 2 on a Windows Small Business Server 2008-based computer

When you try to install Microsoft Exchange Server 2007 Service Pack 2 (SP2) on a Windows Small Business Server 2008-based computer, the service pack Setup program will not start.

CAUSE

This problem occurs when you run Exchange Server 2007 SP2 Setup because the Exchange Best Practice Analyzer detects the server as Small Business Server 2008 and will not allow for the service pack to install.

RESOLUTION

Microsoft has released the Exchange Server 2007 Service Pack 2 Installation Tool for Windows Small Business Server 2008. This tool automates the installation of Exchange Server 2007 Service Pack 2 on Windows Small Business Server 2008.

For more information about this tool, click the following article number to view the article in the Microsoft Knowledge Base:

974271  Description of the Microsoft Exchange Server 2007 Service Pack 2 Installation Tool for Windows Small Business Server 2008

We recommend that you use this tool to automatically install Exchange Server 2007 Service Pack 2. If you still want to manually install Exchange Server 2007 Service Pack 2, see the “How to manually install Exchange Server 2007 Service Pack 2″ section.

How to manually install Exchange Server 2007 Service Pack 2

You must first create the following E12SP2READY registry value, and then you must install Exchange Server 2007 SP2:

HKEY_LOCAL_MACHINESoftwareMicrosoftSmallBusinessServerExchangeE12SP2READY

Note We recommend that before you create the registry key and run Exchange Server 2007 SP2 Setup, you read this complete article to understand all the known issues that may occur after you install Exchange Server 2007 SP2. There are some manual steps that you will have to perform to install the service pack and to make sure all the services work correctly after the service pack setup is complete. Additionally, the Exchange Server 2007 SP2 installation will disable the Web services on the server. You cannot install the service pack while you are connected to the server by using remote Web workplace or the Terminal Services Gateway service. You can install it remotely while you are connected by using remote desktop or by using any other method that does not rely on the Web services.

ImportantThis section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756  How to back up and restore the registry in Windows

To create the E12SP2READY registry value, follow these steps:

  1. Click Start, click Run, type regedit in the Open box, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINESoftwareMicrosoftSmallBusinessServerExchange

    NoteIf the Exchange subkey does not exist, you must create it. To do this, follow these steps:

    1. Right-click SmallBusinessServer, point to New on the Edit menu, and then click Key.
    2. Type Exchange and then press ENTER.
  3. After you select the Exchange subkey that is specified in step 2, point to New on the Edit menu, and then click DWORD Value.
  4. Type E12SP2READY, and then press ENTER.
  5. Right-click E12SP2READY, and then click Modify.
  6. In the Value data box, type 1, and then click OK.
  7. On the File menu, click Exit to exit Registry Editor.

After you have created the E12SP2READY registry value, you can now start the Exchange Server 2007 SP2 Setup program.

ImportantIf Forefront Security for Exchange is installed on the server, you will receive the following error message during the Readiness check:

Setup has detected that Forefront Security for Exchange Server is running on this server and has to be disabled before Exchange Server 2007 is upgraded.

When you receive this error message, follow these steps to disable Forefront Security for Exchange:

  1. Stop the following services:
    • FSCController
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport
  2. Open an Administrator command prompt.
  3. Change to the following directory:
    C:Program Files (x86)Microsoft Forefront SecurityExchange Server
  4. At the command prompt, run the following command:
    fscutility /disable

    After you run this command, you receive the following message:

    Removing dependencies…

    dependency on FSCController removed from Microsoft Information Store
    dependency on FSEIMC removed from Microsoft Exchange Transport Service
    Microsoft Exchange Transport Service Agent registration removed

    Status: Microsoft Forefront Server Security NOT Integrated.”

After the Forefront services are disabled, you can continue the Exchange Server 2007 SP2 Setup and then click Retry. Exchange Server 2007 SP2 should be installed correctly.

After the service pack setup is complete, you must enable Forefront Security for Exchange if you disabled it. To do this, follow these steps:

  1. Stop the following services:
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport
  2. Open an Administrator command prompt.
  3. Change to the following directory:
    C:Program Files (x86)Microsoft Forefront SecurityExchange Server
  4. At the command prompt, run the following command:
    fscutility /enable
  5. Start the following services:
    • Microsoft Exchange Information Store
    • Microsoft Exchange Transport

Known issues that may occur after you manually install Exchange Server 2007 SP2

Exchange Server 2007 does not work

To resolve this issue, restart the computer or start the following services manually:

  • Microsoft Exchange Information Store
  • Microsoft Exchange Transport

The default Web site or the Small Business Server Web Applications site is stopped and cannot be restarted

To resolve this issue, remove the Secure Sockets Layer (SSL) settings from the default Web site. To do this, follow these steps:

  1. Open Internet Information Services (IIS) Manager.
  2. Expand the server.
  3. Expand Sites.
  4. Click Default Web Site, and then click SSL settings.
  5. Click to clear the Require SSL check box, and then click Apply.
  6. Right-click Default Web Site, and then click Edit Bindings.
  7. Select HTTPs port 443, and then click Remove.
  8. Right-click SBS Web Applications, click Manage Web Site, and then click Start.

You may be unable to browse https://sites/owa or https://sites/remote

To resolve this issue, edit the bindings for the SBS Web Applications site to select the correct certificate. This issue will occur only if the Internet Address Management Wizard has not been run. To do this, follow these steps:

  1. Open Internet Information Services (IIS) Manager.
  2. Expand the server.
  3. Expand Sites.
  4. Right-click the SBS Web Applications Web site, and then click Edit Bindings.
  5. Select HTTPs port 443, and then click Edit.
  6. Under SSL certificate, select the certificate that is named “Sites.”

You may be unable to browse https://remote.contoso.com/owa or https://remote.contoso.com/remote

Note In this example, remote.contoso.com is the external domain name of your site. This issue may occur only if a third-party trusted certificate is installed on the server.

To resolve this issue, run the Fix My Network Wizard to add the trusted certificate back to the SBS Web Application site.

You may be unable to use Remote Web Workplace or the Terminal Services Gateway service to connect to the server or client desktops

To resolve this issue, install the certificate on the terminal server gateway. To do this, follow these steps:

  1. Open Terminal Services Gateway Manager.
  2. Open the properties of the server.
  3. Click the SSL Certificates tab.
  4. Click Browse Certificates, and then select the appropriate certificate.
Categories: SBS 2008Bookmark